It’s always a challenge to keep up with the compliance issues, audits, examples, and trends that occur daily in each regulated industry. For the Mortgage Industry, I have a go-to source: Rob Chrisman’s Daily Mortgage News & Commentary blog. Because Brandle solves the challenges of social media risk management and social media compliance, I’m most interested in regulation and commentary around these topics. And when the topic is targeted specifically on social media compliance for mortgage companies, you know that the CFPB is part of the conversation!
In today’s post, Rob presented some interesting information on the CFPB and compliance regulation from an article written by Margaret Wright with CliftonLarsonAllen, LLP. The article was originally posted on Banker’s Advisory Compliance Monitor. This information has motivated me to ask our Mortgage customers: What is your corporate risk exposure regarding social media compliance and consumer complaints?