HIPAA - those are five letters that keep healthcare compliance and risk officers awake at night.
As we've explored before, a business of any size is going to be challenged to stay on top of its social footprint. When we've run social presence audits for hospital networks, we usually find a multitude of social media "points of presence" including those for the corporate brand, individual hospitals, specialty centers, departments, programs, campaigns, doctors, nurses and even the gift shop!
It predates the rise of "social business" but one of the most compelling and useful business books I've read is Andy Grove's "Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company". I read it when it came out in 1996 and its wisdom – particularly around "strategic inflection points" – has never left me:
Brandle®, Inc. is dedicated to providing a comprehensive system for companies to manage the properties of their brands, identities, and relationships across the web and on all major social networks including Facebook, Twitter, YouTube, Instagram, LinkedIn, VK, and more. It is our mission to be the trusted source for social media governance and web presence management and to provide functionality that helps every enterprise manage, secure, and protect their brands.
