Brandle Social Media Governance Blog

5 min read

How to Avoid HIPAA Violations in Social Media

By Chip Roberson on December 02, 2013

HIPAA - those are five letters that keep healthcare compliance and risk officers awake at night.

As we've explored before, a business of any size is going to be challenged to stay on top of its social footprint. When we've run social presence audits for hospital networks, we usually find a multitude of social media "points of presence" including those for the corporate brand, individual hospitals, specialty centers, departments, programs, campaigns, doctors, nurses and even the gift shop!

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5 min read

Social Content vs. Social Presence - Don't neglect your social footprint

By Chip Roberson on November 18, 2013

Quickly! Think about how you manage your social media.

I bet what came to mind was some collection of content publishing, listening, or analysis systems. If you're in a regulated industry then perhaps a content compliance or archiving system might have come to mind.

What's the common denominator? Content. That's not a bad thing since sharing content is why we're on social media. However, we're overlooking a fundamental component – Presence!

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